Many users notice that their Binance deposit address looks different from what they previously recorded. Is the address changed? Does the old one still work? Some coins also require a Memo or Tag during deposit — what happens if you forget to fill it in? This article clears everything up. Start by registering on Binance, then download the Binance APP to check your deposit information.
About Deposit Address Changes
Addresses Do Get Updated
Binance periodically generates new deposit addresses for users. When you tap "Deposit" for a specific coin in the APP, the system may display a new address different from the previous one. This is a normal security measure.
Old Addresses Usually Still Work
All deposit addresses ever generated for your account remain associated with it. This means that even if the page shows a new address, deposits sent to an old address will typically still reach your account.
However, it's best to use the new address whenever possible. There are two reasons: first, the new address is more secure; second, in rare cases (such as major system upgrades), very old addresses have a small chance of no longer being recognized.
How to View Address History
On the Binance APP deposit page, some coins support viewing "Deposit Address History." If this option is available, you can see all addresses previously generated for your account.
About Memo and Tag
Which Coins Require a Memo
The following coins typically require a Memo (sometimes called Tag or Payment ID) when depositing to Binance:
- XRP (Ripple): Destination Tag
- XLM (Stellar): Memo
- EOS: Memo
- ATOM (Cosmos): Memo
- BNB Mainnet: Memo
- HBAR (Hedera): Memo
Most other coins (such as BTC, ETH, USDT) don't require a Memo.
What Does the Memo Do
Coins that require a Memo share a common characteristic: the exchange uses a single shared wallet address to receive deposits from all users. Binance uses the Memo to identify which user a deposit belongs to.
Think of it this way: the deposit address is like a building's street address, and the Memo is the specific apartment number inside. Without the apartment number, the courier knows where the building is but doesn't know which unit to deliver to.
Where to Find the Memo
In the Binance APP, after selecting the coin and network, if that coin requires a Memo, the deposit page will display both:
- The deposit address
- The Memo (or Tag)
You need to copy both.
What Happens If You Forget the Memo
Your Coins Won't Be Lost
Your coins did reach Binance's main address — the on-chain transaction was successful. However, without a Memo, Binance's system cannot automatically assign the deposit to your account.
You'll Need to Contact Support
Submit a support ticket in the Binance APP with the following information:
- TxID (transaction hash)
- Coin type and amount
- Your correct Memo value
- Transfer time and source
Support will manually verify and credit the funds to your account.
Processing Time and Fees
Manual crediting typically takes 3–7 business days. Binance may charge a processing fee — the specific amount will be communicated by support.
What If You Entered the Wrong Memo
If you entered someone else's Memo instead of your own, the situation becomes more complicated:
- If the Memo corresponds to another Binance user, the deposit may have been credited to their account. Support will need to coordinate recovery.
- If the Memo was a random non-existent value, it's similar to a missing Memo, and support can handle it.
Key principle: When depositing coins that require a Memo, the Memo is just as important as the address — always double-check it carefully.
Best Practices
Always Get the Latest Information from the APP
Don't rely on memory. Before every deposit, open the Binance APP and re-check the current deposit address and Memo, especially for coins that require a Memo.
Use the APP's Copy Function
Always use the "Copy" button in the APP for both the address and Memo — never type them manually. With dozens of characters, even one mistake will cause problems.
Set Up an Address Book
If you frequently transfer between two platforms, save Binance's deposit address in the source platform's address book. Clearly label the coin, network, and Memo.
Pre-Transfer Checklist
- Is the coin correct?
- Does the network match?
- Is the address pasted in full?
- For coins that require a Memo, is the Memo filled in?
- Is the amount above the minimum deposit limit?
Running through this checklist before confirming a transfer will prevent the vast majority of issues.
Security Tips
- Beware of clipboard hijacking attacks: some malware secretly replaces the address in your clipboard with the attacker's address after you copy it. Always verify after pasting.
- Don't share your deposit address and Memo with people you don't trust.
- Register on Binance through official channels — phishing sites may give you fake deposit addresses.
- Keep your Binance APP updated to the latest version.
FAQ
Does the address change every time I open the deposit page?
Not necessarily. Some coins have fixed addresses, while others get updated. Even when they change, old addresses generally remain valid.
Is the Memo fixed or does it change each time?
For most coins, the Memo for the same account is fixed. Unlike addresses that may update, Memos usually stay the same. But to be safe, always confirm from the APP each time.
What happens if I accidentally enter someone else's Memo?
If that Memo corresponds to another Binance user, the deposit may have been credited to their account. You'll need to contact support to coordinate recovery, which can be a lengthy process.
Some wallets don't have a Memo input field — what do I do?
Some wallets hide the Memo field for coins that don't require one. If you're transferring a coin that needs a Memo but can't find the input field, the wallet likely doesn't support that feature. Use a different wallet that does.
Will I be charged a fee for forgetting the Memo?
The recovery service may involve a fee, but it's not a penalty for forgetting. It covers the cost of manual processing by support staff.